Frequently Asked Questions
Is card details required to register for the Trial ?
No
Can i use this software outside the office?
Yes, You can. Since this is a cloud software this can be accessed from everywhere.
Can i use this Trial software for one month ?
No, the trial is applicable only for 14 days.
Can i retrieve the data if i did not renew the subscription ?
No, you cannot retrieve the data unless you renew the subscription. But the data will be saved in your Bridge Invoice account that can be used whenever you the account is activated.
Are my data secured in Bridge Bills ?
Yes, we are ZATCA verified service providers and your data is completely safe.
Do we need to install Bridge Bills in our desktop to access ?
No, this is a web application and no need to install it in the system.
Is there a restriction in creating the number of invoices ?
The number of invoices per account is assigned upon the package chosen.
Can i send invoices to my customers directly from Bridge Bills?
Yes, Invoices and Statements can be sent to the customers directly fro the Bridge Bills.
How can i reach the customer support team and how long will it take to get the response ?
The support team can be reached through email “ “ and the queries will be answered in 24 to 48 working hours or depending on the severity of the error.
What mode of support will be provided after the subscription ?
Email Support is applicable for all and will be responded in 24 working hours. Online Assistance and Direct visits are based upon the request and plans chosen.